Responsible Gaming

Gaming Should Be Entertainment

At Nova Care Plus, we believe online gaming should be enjoyable entertainment—never a way to earn money or solve financial problems. We're committed to promoting responsible gaming practices and supporting our players in Canada and beyond.

Remember: the odds always favor the house. Only gamble with money you can afford to lose, and never view gaming as an investment or income source.

Age Verification

You must be at least 18 years of age (or the legal gambling age in your Canadian province) to use Nova Care Plus. We strictly verify all players' ages during account registration.

If you're under the legal age in your jurisdiction, please do not attempt to access our platform. Underage gambling is illegal and harmful.

Warning Signs of Problem Gambling

Please review the following checklist. If you identify with any of these signs, seek help immediately:

• Chasing losses by gambling more to recover money you've lost
• Spending more time or money on gambling than intended
• Hiding your gambling activities from family, friends, or partners
• Neglecting work, school, family, or personal responsibilities due to gambling
• Feeling anxious, irritable, or guilty about your gambling
• Using gambling to escape stress, anxiety, depression, or other problems
• Borrowing money or getting into debt to fund gambling
• Failed attempts to cut back or stop gambling
• Risking important relationships or opportunities because of gambling
• Experiencing sleep problems, mood swings, or other health issues related to gambling

Self-Help Tools

Nova Care Plus provides the following responsible gaming tools to help you maintain control:

• Deposit Limits: Set a daily, weekly, or monthly cap on how much you can deposit
• Loss Limits: Set a maximum amount you're willing to lose in a given time period
• Reality Checks: Receive periodic reminders of how long you've been playing and how much you've wagered
• Self-Exclusion: Temporarily or permanently close your account and block access to our platform
• Session Time Limits: Set automatic log-outs after a specified duration

You can adjust these settings in your account settings at any time, or contact our support team for assistance.

Support Organizations & Resources

If you or someone you know is struggling with problem gambling, help is available. Here are trusted organizations serving Canada and other regions:

Canada

• Responsible Gambling Council (Ontario)
  www.responsiblegambling.org
  Provides resources, counseling referrals, and support for problem gambling in Ontario and across Canada.
• Gambling Helpline (BC)
  Phone: 1-800-663-1441
  Free, confidential 24/7 support for residents of British Columbia.
• Jouer Averti (Quebec)
  Phone: 1-800-461-0140
  French and English support for problem gambling in Quebec.

United States

• National Council on Problem Gambling (NCPG)
  www.ncpgambling.org
  Phone: 1-800-522-4700 (confidential helpline)
  24/7 support and resources for problem gambling across the US.

United Kingdom

• GamCare
  www.gamcare.org.uk
  Free, confidential support and counseling for problem gamblers.
• GamStop
  www.gamstop.co.uk
  National self-exclusion scheme for UK online gambling.

Australia

• Gambling Help Online
  www.gamblinghelponline.org.au
  Free counseling and support services for problem gambling in Australia.

Germany

• Bundeszentrale für gesundheitliche Aufklärung (BZgA)
  www.bzga.de
  German public health authority providing information and support on problem gambling.

Taking Action

If you believe you have a problem with gambling, please reach out for help today. Problem gambling is a treatable condition, and support services are confidential, free, and available 24/7.

Don't wait—contact one of the organizations listed above or speak with a healthcare professional. Your well-being is our priority.

Play responsibly. Play for entertainment. Play within your means.